Mental Health Services

Mental Health Service Descriptions

Assessment, Non-Physician

(Previously knows as Diagnostic Assessment). A face to face interview with a registered client so that reasonably full understanding of the nature of the problem can be gained in order that appropriate treatment can be recommended.  With child clients, the interaction may also include face to face contacts with family members (parents, guardians, foster parents) and/or essential others external to the agency.  The child client does not need to be present.

Community Psychiatric Supportive Treatment – Individual and Group (CPST)

(Previously known as Community Support Program – CSP). Community psychiatric support is a rehabilitation and environmental support system of targeted case management activities that are considered essential in helping persons gain access to necessary services. The goal of CPST is to maximum symptom reduction and a return of the person to the best possible functional level.  Community support activities may include: development of interpersonal skills, community coping skills, adapting to home, school or work environments, symptom monitoring and management, financial management, and personal development.


Consultation services address mental health needs in varied community settings (e.g., daycare centers, classrooms, health clinics, etc.). This service helps professionals in these settings identify potential mental health needs of their respective populations.

Consumer Operated Service

Services planned, developed, administered, delivered and evaluated by persons, a majority of whom are consumers of mental health services.  Services include the Warm-line twenty-four hour peer-operated call-in service for consumers who need support and the consumer-operated Recovery Center.

Counseling and Therapy – Individual

Individual counseling/psychotherapy is a series of time-limited, structured sessions with a therapist, where the consumer works toward the accomplishment of mutually agreed upon treatment goals.

Counseling and Therapy – Group

Group counseling/psychotherapy is a service provided to a group of participants. This differs from individual counseling/psychotherapy in that the group has predefined goals and objectives.


Mental health education services focus on educating the community about the nature and composition of a community support program. This service helps the community focus on issues that affect the population served or an identified under-served population.

Employment Service

Employment Services provide job skills training or support on and off the work site during the term of employment. Employment services include instruction to the client on the job, monitoring of performance and productivity, support and feedback about job performance, establishing and maintaining on-going communication with the site supervisor and maintaining data on the client’s work performance and personal adjustment.

Forensic Evaluation

Forensic evaluation services address mental health and legal issues. These services include, but are not limited to: competency to stand trial, pre-sentence investigations, domestic violence evaluations, evaluation for revocation of parole, and an evaluation of the psychological effects of an act upon the victim.

Hot Line service

Services are provided for the short-term intervention and crisis management. This service is available twenty-four hours per day, seven days per week.

Information and Referral Services

These services provide the public with assistance in understanding the mental health system as it relates to psychiatric care and assists the public in accessing appropriate programs of service.

Inpatient Hospitalization

Inpatient services are provided at psychiatric hospitals or on the psychiatric unit of a community-based hospital. Residence and treatment are provided to consumers with the goal of stabilization and return to the community.

Intensive In-Home Service

Intensive in-home services are provided in the client’s natural environment (home, school, etc.) to prevent the need for treatment outside of the natural environment.  Intensive in-home services are designed to provide individualized support services responsive to the client’s needs at the time of delivery.

Mobile Crisis Team Services

The Mobile Crisis Team (MCT) can intervene in crisis situations anywhere in Hamilton County for persons of all ages.  Team members are under direct supervision of qualified psychiatrists through telephone contact and can initiate, when indicated, referral of patients to the nearest emergency service for medical or psychiatric evaluation.

On-Site Emergency- Crisis Intervention Services

This service mainly handles Hamilton County residents, but may see residents from other parts of the state and country who are passing through and experience a psychiatric emergency in our area.

Other Mental Health Services

“Other Mental Health Services” is an Ohio Department of Mental Health designation which incorporates a variety of services which are defined by local Mental Health and Recovery Services Boards. Other Mental Health Services are certified by the Ohio Department of Mental Health. Services operated by the Sheriffs Department, the Probation Department, Juvenile Court and Pre-trial are included in this category. Additional  services in this category include; Co-treatment when more than one staff member provides treatment to a consumer in the same block of time for safety or therapeutic reasons, administration of the Multi-County System Agreement, Housing Assistance, Administration, planning and coordination of mental health services.

Outreach Services

Outreach services are provided to persons who are not enrolled as consumers in the mental health system.  These persons may be in need of treatment, but not yet connected with the system.  Outreach services are designed to identify and begin to engage those persons.

Partial Hospitalization

A day measured program for adults or children, which addresses the needs of clients with significant behavioral health problems who require a structured goal-oriented program which provides an integrated set of individualized treatment interventions.

Payee Services

Payee services are provided to consumers who require assistance with managing their SSI/SSDI or other financial benefits. The payee works with the client to develop and maintain a monthly budget and is responsible for ensuring that the consumer’s bills are paid in a timely manner.

Peer Support Services

Individuals with similar mental health issues provide peer support services to consumers.  Peer support is intended to provide consumers with information and support from those who have had similar life experiences.

Pharmacologic Management

(Previously known as Medication/Somatic). Pharmacologic Management is a service conducted for the purpose of prescribing and/or supervising the use of psychotropic medication and other medications. This service is provided in face-to-face contact between a licensed physician/psychiatrist or a registered nurse and an enrolled client.  Pharmacologic Management service includes the responsibility for evaluating the client’s progress, adjustment to medication, and need for medication change.

Prevention Services

Mental health prevention services are based on a needs assessment and are provided according to identified priorities. A wide range of ages and diverse populations are targeted for prevention services. These may include activities such as competency skill building, stress management, self-esteem building, and mental health promotion.

Psychiatric Diagnostic Interview with Physician

(Previously known as Diagnostic Assessment). Provider must be a physician.  Face to face interview with a registered client so that reasonably full understanding of the nature of the problem can be gained and appropriate treatment can be recommended.  With child clients, the interaction may also include face to face contacts with family members (parents, guardians, foster parents) and/or essential others external to the agency.  The child client does not need to be present.

Residential Care – Comprehensive (includes Crisis/Respite)

Intensive residential treatment facilities are designed for short-term stays. They are licensed and fully staffed to provide a range of mental health services that support intensive psychiatric stabilization for clients experiencing acute episodes of emotional difficulty.

Residential Care – Community Residence

Community residences are private homes or separate apartments licensed by the state as Residential Care Facilities which are owned/operated by a private provider. These homes/apartments generally house one to five clients who are supervised by the provider/owner. Placement in these facilities is for the purpose of providing transitional support for increased independent living and personal care as assessed need indicates. Therapeutic Foster Care for children is included in this service.

Residential Support Services

Residential support services are provided, by associated personnel, to consumers in permanent apartments, single room occupancy or permanent shared living arrangements.  For example, a network of housing currently exists where consumers share a home or reside in an apartment building where a resident manager also resides.  This resident manager provides support and monitors the consumer with a focus on improvement of daily living.  Most residential support is provided by off-site personnel; however, support can be available 24 hours a day, seven days a week.

Residential Treatment Facility

Residential treatment facilities conduct transitional, congregate programs that provide a variety of mental health and other support services. Such services include assistance with basic personal care, management of personal space, training for increased, independent community living, and appropriate integration of the client’s treatment plan with residential treatment. All residential treatment facilities are licensed and fully staffed.

Social & Recreational Services

Social and recreational services are provided in facilities, whenever possible, that are used for social and recreational purposes by other members of the community.  These services promote coordination among similar providers and the community in order to maximize rehabilitation opportunities for consumers.

Subsidized Housing

Subsidized housing differs from community residence in that minimal or no mental health services are coupled with the rental or occupancy.  These funds are used largely for housing development, management and subsidy support.  This housing is available only to those who are severely mentally ill and are enrolled as consumers of mental health services.

Temporary Housing

Time limited Quick Access housing program with a maximum authorized length of occupancy and goals to transition to permanent housing. Meals are generally not included but are arranged elsewhere. Treatment services are not provided. Clients served are homeless or at high risk of becoming homeless.

Vocational Services

Vocational services assist the consumer with identifying, obtaining, or maintaining employment. This service is focused on preferences of the consumer and oriented toward career exploration and training for integrated, competitive employment.

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